FARMERS INSURANCE GROUP WILL UNVEIL FIRST ONE-OF-A KIND MOBILE CATASTROPHE COMMAND CENTER BUS OCTOBER 26, 2006 IN OLATHE, KANSAS
OLATHE, KANSAS, (October 23, 2006)—Continuing a deep commitment to helping their customers immediately after a catastrophe that strikes anywhere in the contiguous United States, Farmers Insurance Group will introduce its new one-of-a-kind Mobile Catastrophe Command Center bus Thursday October 26, 2006 at the Farmers HelpPoint Center, 17150 West 118th Terrace, Olathe, Kansas.
“Nothing is more devastating to a person than losing a home, personal property or a loved one due to a tornado, fire, or other catastrophe,” noted Jim Swope, state executive, Farmers Insurance Group, Missouri. “Farmers commitment is to be among the first on the scene at any catastrophe to find our customers who suffered loss and get them immediate help,” he said.
“The new Farmers Mobile Command Center bus was chosen as the catastrophe center-point for handling claims and servicing our customers,” explained Frank Soldano, state executive, Farmers Insurance Group, Kansas. “The bus is equipped with the most state-of-the-art equipment available anywhere in the United States. It will enable Farmers claims representatives to offer claims help to our customers immediately following a catastrophe, Soldano said.
The Command Center bus is a 45 foot long, built on a superior diesel bus platform. The bus is equipped with the most state-of-the-art equipment available for usage.
The mobile catastrophe command center is the only diesel powered bus in the Insurance industry with built-in data satellite on top of this platform to service customers. It is also equipped with various advanced technology such as built-in GPS navigation, security / safety system, noise-reduction generator, and in-motion satellite TV which allows Command Center personnel to track inclement weather events and urgent news reports when all other forms of communication are unavailable due to catastrophic events.
“We spent months researching and testing the most sophisticated and high performance satellite service and hardware ever developed and installed in a mobile command unit,” explained Soldano.
Farmers is the first insurance company in the country to incorporate this bus platform with the built-in self acquiring low profile, high powered satellite system / communication technology on a bus that can be dispatched at a moments notice to any catastrophe scene in the contiguous United States.
At the scene of a catastrophe, Farmers policyholders will be notified via the media and their agents where the catastrophe mobile center will be located. Also, Farmers has a national claims number 1-800-HELPPOINT that can always be called for assistance following a catastrophe.
The Farmers Insurance Group® companies comprise the nation’s third-largest personal lines property & casualty insurance group – helping to restore the lives of over 15 million customers when the unexpected happens. Headquartered in Los Angeles and doing business in 41 states, these companies provide homeowners, auto, business, life insurance, recreational products and financial services to more than 10 million households through 17,000 exclusive and independent agents and district managers.
MEDIA NOTE: If you would like a tour of the bus or private interview arranged, please RSVP to Jerry Davies, 1-630-287-1541, 323-932-3662 or jerry.davies@farmersinsurance.com